Work History

Indexer
2011 - present
Create back-of-the-book indexes for technical and scholarly books.

Technical and Business Writer and Editor
2001 - present
Write and edit technical manuals, articles and other documents for professionals in the environmental sciences and land-use planning fields.

Software Analyst and Technical Writer
1968 - 1976;   1978 - 1992;   1995 - 2001
Designed, implemented and supported information systems to support business users in the financial services, manufacturing and human resources fields. Wrote documentation for both technical and business users, including feasibility studies, design specifications and user manuals.

Citizen Advocate on Transportation Issues
1998 - present
Develop plans and advocate for improved bicycle, pedestrian and rail transportation infrastructure on local, regional and national levels. Chaired local Bicycle and Pedestrian Advisory Committee (2000 - 2001) and prepared annual reports to city council.

Freelance Technical Writer and Editor
1993 - 1994
Wrote and edited software manuals, articles and reports.

Board Member of Non-Profit Organizations
1992 - 1998;   2002 - 2003
Served as board secretary for Ben Lomond Quaker Retreat Center and for San Francisco chapter of the National Association of Professional Organizers. For Quaker Center, rewrote employee handbook / policy manual, and wrote long-term plan.

Crisis Line Counselor and Trainer
1986 - 1994
Developed training and evaluation materials on empathic listening techniques, domestic violence issues, anger management and suicide prevention methods.

Education and Professional Development

University of Colorado, Boulder, Colorado
Bachelor of Science in Journalism; minor in Mathematics

Portland State University, Portland, Oregon
Post-graduate studies in Urban and Transportation Planning.

National Association of Professional Organizers
Conferences and workshops on organizing skills: space planning, working with persons with Attention Deficit Disorder and other chronically disorganized persons, dealing with emotional blocks to organizing, and related topics.

American Society for Indexing
Self-study course in indexing.